Deployment Engineer

Job Title: Deployment Engineer

Department: Support Services

Reports To: Manager, Support Services

FLSA Status: Non-Exempt, Salary

Prepared By: Gayle Nelson

Prepared Date: Rev. 11/9/04; Rev. 8/30/06

Approved By: S. Castro

Approved Date: 8/30/06

Summary Tests, calibrates, maintains, troubleshoots and repairs integrated control systems and electronic equipment and instrumentation manufactured by FluidIQS with additional engineering and programming tasks as needed by performing the following duties, and is a professional presence in representing FluidIQS.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Performs factory testing, installation, maintenance, calibration and field repair of control panels and MCCs, VFDs, I & C equipment.

Performs factory functional testing of programmed control systems, including PLCS, HMI and SCADA.

Develops engineered solutions and implements solutions to resolve customer issues.

Processes calibration documentation in a timely manner.

Modifies PLC and HMI applications in the field.

Performs preventive and corrective maintenance on plant instrumentation and equipment.

Uses NIST-traceable calibration equipment to perform precision comparisons.

Performs diagnostic evaluation and emergency field service for MCCs. VFDs, all I & C equipment including analog, digital, pneumatic and electrical controls.

Provides 24/7 customer support as required.

Writes own trip reports and provides daily work reports.

Daily travel will be required.

May supervise the activity of support services engineers assigned to the project.

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Uses intuition and experience to complement data.

Design - Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict; Maintains confidentiality; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.

Leadership - Exhibits confidence in self and others; Accepts feedback from others; Gives appropriate recognition to others.

Quality Management - Looks for ways to improve and promote quality;

Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions.

Cost Consciousness - Works within approved budget.

Diversity - Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Makes timely decisions.

Personal Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.

Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AA degree or equivalent from two-year college or technical school and two years related experience, or five years related experience.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, Industrial Application software and Database software, and the ability to operate a PC.

Current driver's license.

CPR training.

Completed Industrial Certification programs such as Wonderware, Cisco, Cutler Hammer VFDs or verification of in-house training programs. ISA CCST or equivalent experience is desirable.

Incorporates FluidIQs Core Competencies in daily work activity.

Modifies low-level PLC and HMI programs.

Working to thorough knowledge of use of electrical test equipment and process instrumentation test and calibration equipment.

Working to thorough knowledge of electrical equipment safety procedures.

Ability to read and understand electrical and control schematics, process and instrumentation drawings and technical manuals.

Is able to establish and maintain effective working relationships with other employees and customers.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job includes frequent travel to jobsites, and requires the use of the employee's own insured vehicle. Mileage is reimbursed at IRS approved mileage rates per company expense policy.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include color vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and energized electrical circuits; high, precarious places; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate, and occasionally loud.

If interested please send a copy of your resume to careers@fluidiqs.com. Please reference the Job Title of interest in the subject line.